Delete your account

You can delete your account and the data in it from this page. You do not need the app, and you do not need to email anyone. It takes one code by SMS and it happens straight away.

What deleting removes

The moment you confirm, we erase the details that identify you and close the account for good:

• Your phone number, name, email address and date of birth are erased from your record.
• Every meal, photo and food log you saved, along with the nutrition history built from them.
• Your conversations with the coach, in the app and on WhatsApp, and everything the coach remembered about you.
• Your goals, targets, meal plans and saved meals.
• Your sign-in, on every device.

What stays is a record of the transactions on the account, with no name or number attached to it, because tax and accounting law requires us to keep proof of payments for a fixed period. It cannot be used to identify you and it is not used for anything else.

Deleting is permanent. We cannot restore an account, a meal log or a conversation once it is gone, and starting again means starting from nothing.

Cancel your subscription first

Deleting your account does not stop your subscription. They are separate, and once the account is gone you cannot reach the cancel button, so do this first if you are paying.

• Bought in the app. Apple and Google manage the billing, not us. Cancel in your Apple subscriptions or your Google Play subscriptions. Deleting the account will not do it for you and the subscription keeps renewing.
• Paid on the web. Email naman@thecalclub.com and we will cancel it and confirm before you delete. If you have already deleted your account, write to us anyway with the reference below and we will stop the billing.

If you signed in with Google or Apple

Accounts created with Google or Apple sign-in have no phone number on file, so the code above has nowhere to go. Two ways to delete one:

• In the app. Open Friday, go to Profile, then Settings, then Delete Account. This runs exactly the same deletion as this page.
• By email. Write to naman@thecalclub.com from the address you signed in with. We will delete the account and confirm it back to you, within 30 days and usually the same week.

Deleting the app is not deleting your account

Removing Friday from your phone takes the app off the device and leaves the account and its data with us. Use this page, or the in-app button, to delete the account itself.

What we collect and why is set out in our Privacy Policy. If anything on this page did not work for you, email naman@thecalclub.com and a person will do it for you.